PLABEAU於MI MING MART 彌明生活百貨及BROADWAY百老匯 均有發售

支援及保養

製造商保養條款:

  • 顧客凡購買PLABEAU S1產品,於購買日起計一年內,製造商保證產品在按照初始規格使用下,沒有工藝和材料上的缺陷,並且能正常操作,否則會為產品出現的問題提供維修保養。 
  • 由2021年6月7日起,顧客凡購買PLABEAU G4+,於購買日起計三個月內,製造商保證產品在按照初始規格使用下,沒有工藝和材料上的缺陷,並且能正常操作,否則會為產品出現的問題提供維修保養。
  • 製造商的保證不包括因顧客誤用、意外,不當處理而導致的產品故障。

 您的產品保養必須符合以下條款:

  • 從獲授權之香港經銷商處購買,並已經為登記保養
  • 您持有銀色 PLABEAU 產品保養卡
  • 有購買發票正本

 申請製造商保養手續

  • 電郵至香港總代理 warranty.hk@plabeau.com 或致電:2893 7998
    • 提供產品型號及序號
    • 告知從何處購買
    • 說明產品出現的問題並附上照片
  • 服務人員會與客人預約安排時間,請客人攜帶購買發票正本、銀色 PLABEAU 產品保養卡及產品到PLABEAU 香港總代理辦公室,產品會由專人檢查是否符合保養條款。
  • 如能即時確認在保養範圍內,服務人員將同時幫客人更換產品。
  • 如未能即時確認在保養範圍內,服務人員或會提供其他方案以供選擇。

如符合以下條件,顧客可以特別優惠換購一部全新PLABEAU 產品:

  • 已過1年保養期
  • 經由PLABEAU維修中心確認不能維修好
  • 同意PLABEAU維修中心收回舊機 

PLABEAU維修中心將提供特別優惠詳情。

英旺國際有限公司有權隨時更改優惠細則及保留最終決定權,而毋須另行通知。

 

Manufacturer Warranty Terms:

  • The manufacturer warrants the repairs to this product of PLABEAU S1 to be free from defects in workmanship and materials and operate within original specifications for a period of 1 YEAR from the date of purchase. 
  • Start from 7 June 2021, the manufacturer warrants the repairs to this product of  PLABEAU G4+ to be free from defects in workmanship and materials and operate within original specifications for a period of 3 MONTHS from the date of purchase. 
  • The manufacturer's warranty does not cover failure of the product resulting from misuse, accident, improper handling. 

 Your product is covered by warranty only if

  • You have bought it from a Hong Kong authorized distributor and have completed the warranty Registration.
  • You are in possession of the silver PLABEAU Warranty Card and the Original receipt of Purchase

Procedure:

  • Contact HK Agent warranty.hk@plabeau.com or 2893 7998
    • Provide serial number of the product
    • Tell us where you bought it
    • Explain what is wrong with product with photos
  • Agent's staff will arrange a time for you to visit our office with the original receipt, warranty card and the product at Hong Kong distributor office in order to determine if the product is covered by manufacturer's warranty.
  • If covered, normally an exchange or replacement can be arranged at the same visit.
  • If it cannot be determined if covered, Agent's staff will provide alternative way for your consideration.

Conform to the below conditions, customers could redeem a new PLABEAU product with a special price:

  • 1-year warranty period has passed
  • Confirmed by HK Distributor Office that the product cannot be fixed
  • Customer agrees to return the existing product by HK Distributor Office
Further details about the special price will be provided by HK Distributor Office.

 

In case of disputes, Inwell International Limited reserves the right of final decision.